How to Get the Most Out of the Owlet App

Did you know your Owlet app is jam-packed with exclusive features? We want to make sure you’re getting the most out of your Owlet products and taking advantage of all the features in the app. Check out some of the ins-and-outs of the app below!

Add a New Wi-Fi Network
Want to take your little one to Grandma’s and still check up on their readings remotely from your smartphone? No problem! You can add new Wi-Fi networks to your Owlet app to stay connected to you little one no matter where you are.

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Adjust Base Station Notification Sensitivity and Volume
To turn the volume off on the Base Station or adjust the sensitivity of notifications, go to Settings > Alarm > Alarm Preferences in the app. Turning the sound off on the Base Station is helpful if your Base Station is in your baby’s room. The app is still designed to notify you from your phone so you can stay in the loop.


Live Chat With an Owlet Expert
Want an Owlet expert to come knocking on your door if you run into a problem? While we might not show up at your door, you do have access to our customer service representatives right in the Owlet app! Just go to Settings > Help > Live Chat Help and we’ll have an expert waiting to help you Monday-Saturday 8 am – 12 am (midnight) [MST].


Fun Facts
You learn something new every day, so why not learn about your growing little one and read up on some fun facts? You can find all kinds of facts you’d ever want to know about your baby in the app by going to Settings > About > Fun Facts.


Update Your App
We’re always working hard here at Owlet to improve our app to make your Owlet experience even better! Stay up-to-date with all the latest and greatest app features by downloading the newest version from the app store.


Photo of Your Baby
Looking at your little one’s cute face during the day just isn’t enough. Take a cute photo and set a profile picture for your little one so you can take advantage of that cute face even when they’re in the nursery! Each time you check your baby’s vitals you’ll be able to see their sweet face. The app will prompt you from time to time, as your little one grows, to remind you to update the photo so you don’t miss a thing. Also, don’t forget to add their birth date so we can send you and your little one birthday wishes and monthly updates as they grow!


Other App Questions?

Check out our app troubleshooting page on the website here. Use the search field, too, to type in a specific query and you’ll be surprised by the amazing articles available to help.

If you don’t already have an Owlet product, join the family now by heading over to our website to shop our award-winning products. In the meantime, you can download the Owlet app on your smartphone and get familiar with the app!

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